Policies & Legal Information

Privacy Policy

At LocalBazar, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information.

Information We Collect

• Name, email address, phone number
• Delivery location and order details
• Device and usage data for analytics

How We Use Your Information

• To provide and improve our services
• To process orders and support requests
• To send updates and service-related notifications

Data Security

We use industry-standard security measures to protect your information. We never sell your personal data to third parties.

Terms & Conditions

By accessing or using LocalBazar, you agree to comply with the following terms.

• LocalBazar acts as a technology platform connecting users with service providers.
• We do not prepare, store, or deliver food ourselves.
• Service availability and pricing are determined by partner vendors.
• Users must provide accurate information while placing orders.
• Any misuse or fraudulent activity may lead to account suspension.

Pricing & Payments

All prices displayed on the platform are determined by third-party service providers. LocalBazar does not control pricing and is not responsible for price changes made by vendors. Payments made on the platform are processed securely through authorized payment gateways.

Third-Party Services

LocalBazar shall not be held responsible for the quality, quantity, or delivery of services provided by third-party vendors listed on the platform. Any disputes regarding service fulfilment shall be resolved directly with the service provider.

LocalBazar reserves the right to update these terms at any time.

Shipping & Delivery Policy

LocalBazar provides service-based delivery through partnered vendors and delivery partners.

Delivery Timeline

• Estimated delivery time is displayed at checkout.
• Typical delivery time ranges from 30 to 60 minutes.
• Delays may occur due to traffic, weather, or vendor availability.

LocalBazar is not responsible for delays caused by third-party vendors or unforeseen circumstances.

Refund & Cancellation Policy

We aim to ensure a fair and transparent refund process for our users.

Order Cancellation

• Orders can be cancelled before preparation begins.
• Once the order is prepared or dispatched, cancellation may not be possible.

Refund Eligibility

• Wrong item delivered
• Order not delivered
• Severe quality issues reported within a reasonable time

Refund Processing Timeline

Approved refunds will be processed within 5–7 business days to the original payment method.

Contact for Refunds

For any refund or cancellation-related queries, users can contact us at support@localbazar.store or call +91 9621440846.

Governing Law & Jurisdiction

These policies and terms shall be governed and construed in accordance with the laws of India. Any disputes arising shall be subject to the exclusive jurisdiction of courts located in India.

Contact Information

Business Name: LocalBazar
Email: support@localbazar.store
Phone: +91 9621440846
Address:House No:101 Vibhuti Nagar, Hardoi, Uttar Pradesh – 241001, India